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更新日: 2018/08/21
FAQ番号: 036843

PCお役立ちナビ/ネットワーク診断ツール/システム診断ツール：スタートメニューのアイコンが表示されない(Windows 10)

2018年6月26日以降、Windows 10 April 2018 Updateを適用して出荷された製品において、次の現象が確認されています。

現象

Windowsのセットアップ後、スタートメニューの下記アプリのタイルにアイコン画像が表示されません。

PCお役立ちナビ

ネットワーク診断ツール

システム診断ツール

スタートメニュー

本現象は、「PCを初期状態に戻す」の実行後や、新規作成したユーザーアカウントでサインインした場合にも発生します。

対処方法

アイコン画像が表示されていないタイルをクリックすると、画像が表示されます。

「お役立ちナビ」タイル

このページの先頭へ

このFAQを参照した人は以下のFAQも参照しています

問題が解決しないときは

機種	ATX-7000, ATX-7001, CREASENSE 3000, CREASENSE 3500, CREASENSE 5000, CREASENSE 5000A, CREASENSE Pro, ET-6000, ET-6500, ET-6800, ET-8000, JM8200, JM8300, JM8400, LX2500, LX7500, LX7700, LX7800, LX7900, LX9000, MR6000, MR6500, MR6500E, MR6700, MR6700E, MR6900, MR6900E, MR7000E, MR7200E-L, MR7200-M, MR7300E-L, MR7300-M, MR7400E, MR7400, MR8000, MR8000E-L, MR8100, MR8100E, MR8200, MR8200E, MR8300, MR8300-R, MR8400, MT-3000, MT-3000A, MT-3500, MT-4000, MT-4500, MT-6000, MT6100, MT7000, MT7300, MT7500, MT7700, MT7800, MT7900, MT8000, MT8800, MT9000, Pro-1000, Pro1100, Pro-200, Pro2000, Pro-200E, Pro2500, Pro-300, Pro3000, Pro3100, Pro-330, Pro3300, Pro3500, Pro-400, Pro4000, Pro4300, Pro4350, Pro4500, Pro-500L, Pro-600L, Pro-620L, Pro-650L, Pro-700L, Pro-720L, Pro-800L, Pro-900, Pro4700, Pro5000, Pro5300, Pro5500-H, Pro5500-M, Pro5700, Pro5800, Pro5900, Pro7000, Pro7500, Pro8000-H, Pro8000-M, Pro5600-H, Pro5600-M, Pro8100-H, Pro8100-M, Pro9000, Pro9050a, Pro9100, RC-330 Model DV, RC-330 Model PV, RC-330 Model RX, RC-400 Model DV, RC-400 Model PV, RC-400 Model RX, RC-500 Model RX, SV1000, TC500L, TC500M, TC515L, TC515M, TC535LN, TC535LR, TC535LRN, TC535MN, TC535MR, TC535MRN, TC720, TC730, TC840, TC940, TP1030AV, TP1040AV, TP1040RV, TP515LR, TP515MR, TP715LR, TP715LRN, TP715MR, TP715MRN, TP820R, TP830AV, TP863R, TY5000S, TY5100S, VZ-3000, VZ-4000, VZ-5000, VZ-6000, BN100, ES10, F530H, F530P, F550H, F550P, F730, F735, F750, F755, L330H, L330P, L330T, L350H, L350P, L350T, NC610, NC710, NC710R, NC715, NC715DR, NC715R, NC820, NC820DR, NC820R, NC821, NC821DR, NC821R, R230H, R230P, R250H, R250P, R330H, R330P, R350H, R350P, R365H, R365P, R385H, R385P, R430H, R430P, R450H, R450P, R530H, R530P, R550H, R550P, R730H, R730P, R750H, R750P, R755H, R755P, R765H, R765P, R830H, R830P, R850H, R850P, R855H, R855P, R865H, R865P, R885H, R885P, S150H, S150P, S150T, S160H, S160P, S160T, S270H, S270P, S270T, JE91, JE94, JE3900, JN520, JN521, JN521-2, JN4100, JN4300, JN4300-2, JN7000, JN7500, JL1000, JT22, JT40, JT50, LX1000, NA101, NA102, NA103, NA104, NA501E, NA601E, NA511E, NA512E, NA513E, NA513E-V, NA520E, NA521E, NA521E-2, NA701, NA702, NA710E, NA801, NA802, Na01mini_Na01mini-H, Na02mini-V_Na02mini, Na03mini, Na04mini, Na14S, NJ1000, NJ2000, NJ2050, NJ2100, NJ3000, NJ5000Pro, NJ5100Pro, NJ5200Pro, NJ2150, NJ3100, NJ3100E, NJ3300, NJ3300E, NJ3350E, NJ3500E, NJ3700E, NJ3900E, NJ4000E, NJ4100E, NJ4100E-AC, NJ4100E-V, NJ4300, NJ4300E, NJ4300E-AC, NJ4400E, NJ4400E-2, NJ5500E, NJ5700E, NJ5900E, NJ5950E, NJ5970E, NJ6000E, NJ6100E, NJ7000E, NJ7500E, NL1000E, NT-100, NT-1000, NT-1200, NT-1400, NT2000, NT2500, NT2600, NT2700, NT2800, NT2850, NT300, NT3000, NT330, NT331, NT340, NT350, NT-500, NT-5000, NT550, NT-600, NT6000, NT-700, NT7000Pro, NT7100Pro, NT7200Pro, NT-800, NT9000Pro, NT9500Pro, TB01S-B, TB01S, TB20S-B, TK-100, TK-300, TK-400, TN10E, TN20E, TN21E, TN22, TN30E, TN40, CM2150, F52A, NY10S, NY2000, NY2100S, NY2200S, NY2300S, NY2400S, NY2400S-Y, NY2400S-Z, NY3000, NY3200S, NY3300S, NY40S, NY40S-B, NY2500S-Y, NY2500S-Z, AT10, AT10-AC, AT10-V, AT-1000, AT-1500, AT20, AT200, AT205, AT-3000, AT-3050, AT-3500, AT-3550, AT-3600, AT-400C, AT-500, AT-5000, AT-500L, AT-5500, AT-550L, AT-550LK, AT-6000, AT-600C, AT-6500, AT-650C, AT-6800, AT-680C, AT-6900, AT-690C, AT-700C, AT-8000, AT-800C, AT-900C, AT920C, AT930C, AT950, AT951, AT955, AT960, AT970, AT971, AT971E, AT980E, AT990E, AT995E, AT991E, AT992E, AT993E, AT994E, AT997, AT997E, AT997-2, AT997E-2, AY300-V_AY300, AY301-V_AY301, AY311S, AY320S, AY321S, AY330S, AY331S, BB100, CM3100, CM970, JA994, JA997, JE10, JE110, JE170, JE180, JE20, JE4500, JE93, JE992, JE993, JG100, JM4800, JM4900, JM5000, JS40, JS50, JS190, JS200, CREASENSE, CREASENSE PS, CREASENSE XS, FX615D, FX615R, FX720, FX720D, FX720R, MR1000, MR1050, MR1300, MR1350, MR1500, MR1550, MR2000, MR2100, MR3000, MR3100, MR3300, MR3500, MR4000, MR4100, MR4300E, MR4400E, MR4500E, MR4600E, MR4700E, MR4800E, MR4900, MR5000, MV1100H, MV1100P, MV1300H, MV1300P, MV1500H, MV1500P, MW1000H, MW1000P, MW2300H, MW2300P, MW2500H, MW2500P, MW3000H, MW3000P, MW3300H, MW3300P, MW3500H, MW3500P, MX1300H, MX1300P, MX1500H, MX1500P, MX1600HTV, MX1600PTV, MX1700HTV, MX1700PTV, MX1800HTV, MX1800PTV, MX2500HTV, MX2500PTV, MX2700HTV, MX2700PTV, MX3500HVR, MX3500PVR, MX3550HVR, MX3550PVR, MX3700HVR, MX3700PVR, MX3850HVR, MX3850PVR, NB50E, NB51E, NP11-V_NP11, NP12-V_NP12, NP15, NP25S, NP30S, NP31S, Pro-100L, PT-2000, PT-2100, PT-2200, PT-3000, PT4000, PT4300, PT5000, PT100E, PT110E, PU100S, SG100E, ST10E, ST11E, ST20E, ST40E, ST50, ST50E, ST100, ST110, ST120, ST120E, ST125E, ST150E, ST160E, ST170E, ST180E, ST190E, ST190, ST200E, SY01, SV110h, SV120h, TD160E, TY1100S, VT-2000, VT-75
OS	Windows 10 Home 64bit, Windows 10 Pro 64bit

機種

ATX-7000, ATX-7001, CREASENSE 3000, CREASENSE 3500, CREASENSE 5000, CREASENSE 5000A, CREASENSE Pro, ET-6000, ET-6500, ET-6800, ET-8000, JM8200, JM8300, JM8400, LX2500, LX7500, LX7700, LX7800, LX7900, LX9000, MR6000, MR6500, MR6500E, MR6700, MR6700E, MR6900, MR6900E, MR7000E, MR7200E-L, MR7200-M, MR7300E-L, MR7300-M, MR7400E, MR7400, MR8000, MR8000E-L, MR8100, MR8100E, MR8200, MR8200E, MR8300, MR8300-R, MR8400, MT-3000, MT-3000A, MT-3500, MT-4000, MT-4500, MT-6000, MT6100, MT7000, MT7300, MT7500, MT7700, MT7800, MT7900, MT8000, MT8800, MT9000, Pro-1000, Pro1100, Pro-200, Pro2000, Pro-200E, Pro2500, Pro-300, Pro3000, Pro3100, Pro-330, Pro3300, Pro3500, Pro-400, Pro4000, Pro4300, Pro4350, Pro4500, Pro-500L, Pro-600L, Pro-620L, Pro-650L, Pro-700L, Pro-720L, Pro-800L, Pro-900, Pro4700, Pro5000, Pro5300, Pro5500-H, Pro5500-M, Pro5700, Pro5800, Pro5900, Pro7000, Pro7500, Pro8000-H, Pro8000-M, Pro5600-H, Pro5600-M, Pro8100-H, Pro8100-M, Pro9000, Pro9050a, Pro9100, RC-330 Model DV, RC-330 Model PV, RC-330 Model RX, RC-400 Model DV, RC-400 Model PV, RC-400 Model RX, RC-500 Model RX, SV1000, TC500L, TC500M, TC515L, TC515M, TC535LN, TC535LR, TC535LRN, TC535MN, TC535MR, TC535MRN, TC720, TC730, TC840, TC940, TP1030AV, TP1040AV, TP1040RV, TP515LR, TP515MR, TP715LR, TP715LRN, TP715MR, TP715MRN, TP820R, TP830AV, TP863R, TY5000S, TY5100S, VZ-3000, VZ-4000, VZ-5000, VZ-6000, BN100, ES10, F530H, F530P, F550H, F550P, F730, F735, F750, F755, L330H, L330P, L330T, L350H, L350P, L350T, NC610, NC710, NC710R, NC715, NC715DR, NC715R, NC820, NC820DR, NC820R, NC821, NC821DR, NC821R, R230H, R230P, R250H, R250P, R330H, R330P, R350H, R350P, R365H, R365P, R385H, R385P, R430H, R430P, R450H, R450P, R530H, R530P, R550H, R550P, R730H, R730P, R750H, R750P, R755H, R755P, R765H, R765P, R830H, R830P, R850H, R850P, R855H, R855P, R865H, R865P, R885H, R885P, S150H, S150P, S150T, S160H, S160P, S160T, S270H, S270P, S270T, JE91, JE94, JE3900, JN520, JN521, JN521-2, JN4100, JN4300, JN4300-2, JN7000, JN7500, JL1000, JT22, JT40, JT50, LX1000, NA101, NA102, NA103, NA104, NA501E, NA601E, NA511E, NA512E, NA513E, NA513E-V, NA520E, NA521E, NA521E-2, NA701, NA702, NA710E, NA801, NA802, Na01mini_Na01mini-H, Na02mini-V_Na02mini, Na03mini, Na04mini, Na14S, NJ1000, NJ2000, NJ2050, NJ2100, NJ3000, NJ5000Pro, NJ5100Pro, NJ5200Pro, NJ2150, NJ3100, NJ3100E, NJ3300, NJ3300E, NJ3350E, NJ3500E, NJ3700E, NJ3900E, NJ4000E, NJ4100E, NJ4100E-AC, NJ4100E-V, NJ4300, NJ4300E, NJ4300E-AC, NJ4400E, NJ4400E-2, NJ5500E, NJ5700E, NJ5900E, NJ5950E, NJ5970E, NJ6000E, NJ6100E, NJ7000E, NJ7500E, NL1000E, NT-100, NT-1000, NT-1200, NT-1400, NT2000, NT2500, NT2600, NT2700, NT2800, NT2850, NT300, NT3000, NT330, NT331, NT340, NT350, NT-500, NT-5000, NT550, NT-600, NT6000, NT-700, NT7000Pro, NT7100Pro, NT7200Pro, NT-800, NT9000Pro, NT9500Pro, TB01S-B, TB01S, TB20S-B, TK-100, TK-300, TK-400, TN10E, TN20E, TN21E, TN22, TN30E, TN40, CM2150, F52A, NY10S, NY2000, NY2100S, NY2200S, NY2300S, NY2400S, NY2400S-Y, NY2400S-Z, NY3000, NY3200S, NY3300S, NY40S, NY40S-B, NY2500S-Y, NY2500S-Z, AT10, AT10-AC, AT10-V, AT-1000, AT-1500, AT20, AT200, AT205, AT-3000, AT-3050, AT-3500, AT-3550, AT-3600, AT-400C, AT-500, AT-5000, AT-500L, AT-5500, AT-550L, AT-550LK, AT-6000, AT-600C, AT-6500, AT-650C, AT-6800, AT-680C, AT-6900, AT-690C, AT-700C, AT-8000, AT-800C, AT-900C, AT920C, AT930C, AT950, AT951, AT955, AT960, AT970, AT971, AT971E, AT980E, AT990E, AT995E, AT991E, AT992E, AT993E, AT994E, AT997, AT997E, AT997-2, AT997E-2, AY300-V_AY300, AY301-V_AY301, AY311S, AY320S, AY321S, AY330S, AY331S, BB100, CM3100, CM970, JA994, JA997, JE10, JE110, JE170, JE180, JE20, JE4500, JE93, JE992, JE993, JG100, JM4800, JM4900, JM5000, JS40, JS50, JS190, JS200, CREASENSE, CREASENSE PS, CREASENSE XS, FX615D, FX615R, FX720, FX720D, FX720R, MR1000, MR1050, MR1300, MR1350, MR1500, MR1550, MR2000, MR2100, MR3000, MR3100, MR3300, MR3500, MR4000, MR4100, MR4300E, MR4400E, MR4500E, MR4600E, MR4700E, MR4800E, MR4900, MR5000, MV1100H, MV1100P, MV1300H, MV1300P, MV1500H, MV1500P, MW1000H, MW1000P, MW2300H, MW2300P, MW2500H, MW2500P, MW3000H, MW3000P, MW3300H, MW3300P, MW3500H, MW3500P, MX1300H, MX1300P, MX1500H, MX1500P, MX1600HTV, MX1600PTV, MX1700HTV, MX1700PTV, MX1800HTV, MX1800PTV, MX2500HTV, MX2500PTV, MX2700HTV, MX2700PTV, MX3500HVR, MX3500PVR, MX3550HVR, MX3550PVR, MX3700HVR, MX3700PVR, MX3850HVR, MX3850PVR, NB50E, NB51E, NP11-V_NP11, NP12-V_NP12, NP15, NP25S, NP30S, NP31S, Pro-100L, PT-2000, PT-2100, PT-2200, PT-3000, PT4000, PT4300, PT5000, PT100E, PT110E, PU100S, SG100E, ST10E, ST11E, ST20E, ST40E, ST50, ST50E, ST100, ST110, ST120, ST120E, ST125E, ST150E, ST160E, ST170E, ST180E, ST190E, ST190, ST200E, SY01, SV110h, SV120h, TD160E, TY1100S, VT-2000, VT-75

Windows 10 Home 64bit, Windows 10 Pro 64bit

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PCお役立ちナビ/ネットワーク診断ツール/システム診断ツール ： スタートメニューのアイコンが表示されない(Windows 10)

現象

対処方法

このFAQを参照した人は以下のFAQも参照しています

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問題が解決しないときは

PCお役立ちナビ/ネットワーク診断ツール/システム診断ツール：スタートメニューのアイコンが表示されない(Windows 10)